Get help if you are being harmed

If you are affected by any kind of harm, abuse, exploitation or neglect, it is important to know that this is not your fault and there are ways to get help.

 

If it's urgent, call the police on 999.

Who has a responsibility to act

Councils, health and police staff, amongst others, must now work together to protect “adults at risk”.

Councils have a duty to inquire and investigate cases where harm is known or suspected. Council officers have powers to visit and interview people, to arrange medical examinations and to examine records. They must also consider whether there is any need for advocacy and other services, such as help with medication, or support services.

Organisations you can contact

Contact your local social work services. You can also speak to a health professional or the police. They will take your concerns seriously.

You can contact any of the following organisations. It is vital that you talk to someone.

Dumfries and Galloway Council Social Work Team

Social Work Single Access Point
Telephone: 030 333 3001
Email: accessteam@dumgal.gov.uk

Out of Hours
Telephone: 030 333 3001
Email: outofhours@dumgal.gov.uk

Care Inspectorate
Telephone: 0345 600 9527

Helpline for harm, abuse or exploitation of older people

Hourglass provides the UK's only dedicated Helpline for those experiencing (or concerned about) the harm, abuse or exploitation of older people.

The helpline is available Monday to Friday from 9am to 5pm. It's entirely confidential and free to call from a landline or mobile and will not appear on your phone bill.

Helpline
Telephone: 0808 808 8141

You can also search their directory for help - Hourglass

Help is available when you're feeling low

If you’re experiencing suicidal thoughts or thinking about killing yourself, it’s important to know that you’re not alone. There is practical support and advice available.

Read surviving suicidal thoughts - NHS Inform

Missing people with Dementia

The Herbert Protocol has been used many times to help police and other agencies quickly and safely locate missing people who have dementia. Find out more on the Police Scotland website.