Adult support and protection for care homes good practice guidance

This guidance helps care homes in Dumfries and Galloway keep adults safe from harm. It supports staff to understand their responsibilities and take action when someone may be at risk.

Why it matters

Some adults can’t always protect themselves. The Adult Support and Protection (Scotland) Act 2007 makes it a legal duty for organisations to work together to protect them. This is especially important in care homes.

Everyone working in a care home has a role to play in keeping people safe.

What care home residents should expect

The Health and Social Care Standards say that people should feel safe and confident in their care. This includes:

  • being protected from harm, abuse, and neglect
  • staff noticing when something is wrong and acting quickly
  • being listened to and taken seriously
  • action being taken if someone goes missing or is at risk
  • feeling safe in the care home and the wider community

Who this guidance is for

This guidance is for:

  • care home managers and staff
  • visiting professionals
  • adults living in care homes and their families

It was created by a group of local professionals, including care home staff, to make sure everyone is working in the same way to protect adults.

What care homes need to do

Care homes should:

  • have their own adult protection policies that match local and national guidance
  • use safe recruitment practices
  • make sure staff have the right training, including adult protection
  • provide enough staff with the right skills
  • offer regular supervision and support for staff
  • have clear ways for people to raise concerns or complaints
  • have a whistleblowing policy that staff can use safely

Read the full guidance

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